Privacy Policy

Last revised: 07/02/2024

Welcome to Qualli ("Qualli", "we", "us", "our"), a service provided by Tapp Agency Comm V. ('Tapp Agency', 'parent company'). Qualli is committed to protecting your privacy. This Privacy Policy applies to the information and data collected by Qualli when you interact with our website at and SaaS app at, and other services we provide (collectively, the "Services"), as well as other interactions (e.g., customer service inquiries, etc.) you may have with Qualli.

If you do not agree with the terms, do not access or use the Services, websites, or any other aspect of Qualli's business.

By using our website and/or app, you consent to the data practices described in this Privacy Policy. If you are a resident of the European Union, we confirm that we treat your personal data in accordance with the General Data Protection Regulation (GDPR).

  1. Company and Contact Information

This policy is issued on behalf of the Qualli applicationk under the parent company Tapp Agency Comm V. Our principal office is located at:

  • Tapp Agency Comm V.

  • Kapelsesteenweg 281, b102

  • 2180 Ekeren, Belgium

Any inquiries about our Privacy Policy should be directed to our contact email:

  1. Types of Data Collected

Our service requires us to collect and process certain personal information. We may collect the following types of data:

  • Personal Identifiers: Name, Email Address

  • Professional Details: Role within your organization, Company Name, and Company URL (optional), company size

  • Financial Information: Billing details for service provision

  • Technical Data: IP address, login data, browser type, and version, time zone setting and location, browser versions, operating system, and platform.

Note: Email addresses may also be collected from the website for marketing purposes.

  1. Purpose of Data Collection

The data we collect is primarily used to enable us to provide our Services to you in the best way possible. Email addresses are collected for the purposes of communication/authentication and marketing, while other data is essential for the functionality of our app offerings.

  1. Purpose and Legal Basis for Processing

The data collected is primarily used to offer and improve our Services. The legal basis for processing your data includes consent (where you have given consent), contract (where processing is necessary for the performance of a service contract), and legitimate interests (such as to improve our Services).

  1. Data Storage Location and International Transfers

EU-Based Data Storage: In alignment with our commitment to the protection of your personal data and compliance with the General Data Protection Regulation (GDPR), Qualli endeavors to store the personal data we collect from our users within data centers located in the European Union (EU) and the European Economic Area (EEA) whenever possible. This approach ensures that your data is afforded the high level of protection required by European data protection laws.

Data Storage in the United States: For certain processing activities, data may be stored in or transferred to data centers located in the United States. In such instances, Qualli implements stringent safeguards to ensure the secure and lawful transfer of personal data in accordance with GDPR requirements:

  • Adequacy Decisions: We leverage European Commission's adequacy decisions for countries that offer an adequate level of data protection, where applicable.

  • Standard Contractual Clauses (SCCs): For data transfers to countries without an adequacy decision, including the United States, we employ Standard Contractual Clauses approved by the European Commission. These legal frameworks obligate all data recipients to protect personal data to the standards mandated by EU data protection laws.

  • Enhanced Safeguards: Beyond SCCs, Qualli adopts additional protective measures, such as data encryption, pseudonymization, and strict data access controls, to ensure the security of your personal data during international transfers.

Commitment to Data Protection: Qualli is dedicated to upholding your rights under GDPR, including the right to be informed about the storage and transfer of your personal data. We guarantee transparency regarding the mechanisms in place to protect your data during international transfers, including:

  • The right to access, rectify, or erase your personal data.

  • The right to restrict processing and the right to data portability.

  • The right to withdraw consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.

For inquiries or concerns regarding our data storage practices and international data transfers, please reach out to us at Our team is prepared to address any questions and provide the assurances you need regarding the safety and privacy of your personal data.

  1. Data Transfers Outside the EU/EEA

Qualli may transfer personal data to countries outside of the EU/EEA. In such cases, we ensure that appropriate safeguards are in place to protect your personal data, either through standard contractual clauses approved by the European Commission, adequacy decisions, or other mechanisms permitted under GDPR.

  1. Data Retention Policy

Qualli is committed to ensuring the security and protection of the personal data we process, while also adhering to the principles of data minimization and purpose limitation as required by the General Data Protection Regulation (GDPR). Our Data Retention Policy is designed to help ensure that we comply with these principles, retaining personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Retention Periods:

  • Inactive Accounts: Personal data associated with inactive accounts is retained for a period of 180 days from the last activity date. If an account remains inactive beyond this period, it is deleted to ensure that unnecessary data is not retained indefinitely.

  • Anonymous Users: Data collected from users who interact with our Services anonymously is held for no longer than 14 days. This short retention period respects the privacy of individuals who have not engaged in ongoing use of our Services, while still allowing us to analyze service usage patterns to improve user experience.

  • Financial Records: Financial data, including billing information and transaction histories, is retained for a minimum period as required by applicable tax and accounting laws. This period may vary by jurisdiction, but data will not be held for longer than necessary under the legal obligations to which we are subject.

  • Third-Party Services: For personal data processed on our behalf by third-party service providers, retention periods are determined in accordance with their privacy policies and data protection agreements. We ensure that these third parties comply with GDPR requirements and that they do not retain personal data longer than necessary for the purpose of providing their services to Qualli.

Legal and Regulatory Requirements:

In some cases, we may be legally required to retain certain types of data for a specified period beyond the general retention periods mentioned above. In such instances, we will retain the data in compliance with the legal requirement and ensure that it is securely protected.

Data Minimization:

Qualli regularly reviews the data we hold to ensure it is not kept for longer than necessary. This review process is part of our commitment to data minimization, ensuring that personal data is only retained as long as it serves the specific purposes for which it was collected.

User Rights:

Under GDPR, users have the right to request deletion of their personal data. If you wish to request the deletion of your data, or if you have any questions about our Data Retention Policy, please contact us at We will process such requests in accordance with applicable legal requirements and our data protection obligations.

This Data Retention Policy is reviewed regularly to ensure compliance with current laws and regulations. We will update our users on significant changes to our retention practices through updates to our Privacy Policy or direct communication, as appropriate.

8. Data Protection Officer (DPO)

Qualli has designated a Data Protection Officer (DPO) to oversee compliance with GDPR and to serve as a point of contact for data protection matters. You can reach our DPO at:

Data Protection Officer

  1. User Rights Under GDPR

GDPR provides users with specific rights regarding their personal data. As a user, you have the right to:

  • Access: Request access to your personal data we hold.

  • Rectification: Request correction of inaccurate personal data.

  • Erasure: Request deletion of your personal data under certain conditions.

  • Restrict Processing: Request restriction of processing of your personal data.

  • Data Portability: Request the transfer of your personal data to you or to a third party.

  • Object: Object to the processing of your personal data.

  • Withdraw Consent: Withdraw consent at any time where we are relying on consent to process your personal data.

To exercise any of these rights, please contact us at We will respond to your request in accordance with GDPR requirements.

  1. Cookies and Tracking Technologies

Qualli and our third-party partners, such as analytics providers, use cookies and other tracking technologies (e.g., web beacons, device identifiers) to provide functionality and to recognize you across different Services and devices. We use functional cookies that are necessary for the usability of our website and app features, as well as analytics cookies to understand how our services are used.

  1. Third-Party Services

We use third-party services to enhance our platform's functionality, such as Google services which can be utilized for user login via OAuth authentication mechanisms.

  1. Data Security

The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

  1. Age Restrictions

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided us with Personal Data, please contact Us. If We become aware that we have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers. If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent's consent before We collect and use that information.

  1. Policy Updates

We may update this Privacy Policy from time to time in response to changing legal, technical, or business developments. When we update our policy, we will take appropriate measures to inform you, consistent with the significance of the changes we make. You can see when this Privacy Policy was last updated by checking the “Last revised” date displayed at the top of this Privacy Policy.

  1. Languages and Jurisdiction

This policy has been written in English, which shall be considered the controlling language regarding interpretation. This Privacy Policy and your use of the website shall be governed by the laws of Belgium, and any dispute pertaining to the aforementioned will be resolved in Belgian courts.

  1. How to Contact Us

If you have any questions or complaints about this policy or any other Privacy-related issues, you may contact us at:

We will respond and attempt to resolve any complaints about our collection or use of your personal data.